At Love Stop, we are committed to your satisfaction and privacy. Please read our Return & Refund Policy carefully before making a purchase.

1. Discreet & Hygienic Products

Due to the personal and intimate nature of adult toys, we do not accept returns or exchanges on opened or used products. All items are thoroughly inspected and packaged securely for hygiene.

2. Eligibility for Returns

Products may be eligible for return or replacement if:

• The item arrives damaged, defective, or incorrect.

• The product is still sealed and unused.

Please contact our support team within 7 days of receiving your order with order details and images of the issue.

3. Refund Process

Once your return request is approved:

• We may issue a replacement or a refund depending on product availability.

• Refunds will be processed to the original payment method within 5–7 business days.

4. Shipping for Returns

• Customers are responsible for return shipping costs, unless the item is defective or incorrect.

• We recommend using trackable shipping to ensure the item reaches us safely.

5. Cancellations

Orders can only be canceled before shipping. Once the product has been dispatched, you must follow the return process above.

6. Contact Information

For any return, refund, or cancellation inquiries, contact our support team:

• Email: support@love.stopi.pk

• Email: info@love.stopi.pk